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Privacy Policy

Last updated : 2024-02-13

Looperman are committed to protecting your privacy and your personal data. This Privacy Policy is intended to help you understand how we process personal data from European Economic Area (“EEA”) and United Kingdom (“UK”) residents online and offline, and why we do so.

As laws are changed, updated or clarified, we will take such steps as are necessary to comply with those laws – including updating this policy from time to time. You are advised to check back on a regular basis for any further updates and alterations.

In this Privacy Policy, we refer to the website (looperman.com), any mobile versions, APIs or services we provide as “the platform” and its owners Looperman Ltd as “us”, “our” or “we”. In respect of any personal data processed on the platform, Looperman Ltd acts as the data controller.

By using the platform as a Registered User or a Non-Registered User (each as defined in our Terms of Use), you are consenting to the use of your information as laid out in this Privacy Policy.

Our use of cookies and similar technologies is set out in a separate Cookies Policy which forms a part of this Privacy Policy. We ask that you read our Privacy Policy, including everything set out in the Cookies Policy and ensure that you are happy with our use and sharing of your information.

If you are unhappy with or do not agree to any part of the privacy policy you should not use the platform.

Our Privacy Policy only applies to the platform. When using the platform you may find links to other sites, apps or services etc. We are not responsible for those services, their privacy practices or policies and we encourage you to review them accordingly.

If you have any questions, concerns or complaints about this Privacy Policy or how we process personal data, you can contact us at support at looperman.com.

For the purposes of this Privacy Policy, “UK GDPR” means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as it forms part of the law of England and Wales, Scotland and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018, and “consent”, “controller”, “personal data”, “process”, “processing” “profiling”, and “third party” shall have the definitions prescribed to them under the UK GDPR. Where a user is subject to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), references to the UK GDPR under this Privacy Policy shall be deemed to be references to the GDPR.

  1. On what basis do we process your personal data?
  2. How do we collect personal data?
  3. How do we use your personal data?
  4. Who has access to your personal data?
  5. Your rights, choices and control of your personal data
  6. Terminating your account
  7. Retention periods
  8. Transferring your personal data internationally
  9. Age restrictions
  10. Data security
  11. Your right to file a complaint
  12. About us

On what basis do we process your personal data?

We only process your personal data where we have a legal right to do so in accordance with Article 6, UK GDPR. Your personal data is only collected and processed by us where:

  • You have consented to the processing of your personal data.
  • We are required to process your personal data to comply with legal obligations which we are subject to.
  • It is necessary for us to process your personal data for us perform a contract we have entered into with you.
  • In certain cases, where we have a legitimate business interest in processing your personal data (i.e. when it is essential for us to process your personal data to enable us to operate the platform).

How do we collect personal data?

We may collect your personal data in a number of ways. These are set out below.

Information supplied / volunteered;

If you are simply browsing the platform you do not need to supply any personal data to us, but if you wish to do anything more you'll need to create an account. In order to create and maintain your account we will need to collect certain information about you. Some of this is mandatory to create an account and some of this is voluntary.

  • Mandatory profile information : To create an account you must provide a valid email address and a user name (this user name does not have to be, but can be, your real name).

  • Additional Profile information : At any time, via your account settings page you may voluntarily enhance your profile by providing extra publicly available information such as the country and the city where you live, your date of birth, a profile avatar / image (this does not have to be an image of you), information about you, links to profiles on other sites, the software / hardware you use / your musical likes / pastimes etc.

  • Information volunteered by posting :If you choose to upload files, post comments, replies, take part in groups or discussions, contact other users, favourite, play, download or report files, posts, you may optionally provide personal data.

  • Information volunteered by correspondence : You may provide personal data should you contact us via email or any other service, either online or offline or when you use any of the web forms on the platform.

  • Information from third parties : You may provide personal data in the event that we allow users to link accounts from third party services such as Facebook or X (formerly twitter). This information would be based on their privacy policies and your settings with those services so be sure to check what those are too.

Information automatically logged

When using the platform, some personal data and information about you about you is created and logged automatically. This is often referred to as "log data”, and includes but is not limited to:

  • Your IP address (Internet Protocol) of the device you are using to access the platform.
  • Your browser type, browser version and operating system (user agent)
  • Device information, including the type of device that you are using to access the platform (mac / pc / mobile etc)
  • The date and time you accessed the platform or made updates or edits.
  • The search terms of any searches you may have done.
  • Interactions you have performed whilst using the platform. For example, uploading, downloading, deleting, editing or playing files, viewing, posting, editing or replying to posts or discussions, searching for content, updating your profile or preferences.
  • The page that you visited and/or that referred you to the platform prior to your visit and searches you may have performed to find the platform.
  • Information collected by the use of cookies. Details of our use of cookies can be found in our Cookies Policy.

How do we use your personal data?

The personal data we collect is processed for the purposes set out below (in each instance, subject to an applicable lawful basis being established).

Your interaction with and use of the platform

  • To provide you with products and services.
  • To enable us to develop and improve the platform.
  • To help us manage requests and support you when you contact us.
  • To notify you about any changes if necessary.
  • To send notifications of interactions on your files or responses to conversations within forums etc.
  • To provide stats and reports to you and other users.
  • To send notifications or messages from other users.
  • To send notifications to enable you to administer your accounts.
  • To enable age restriction.
  • To identify you and the content and contributions you submit to the platform.
  • To provide you with content relevant to your searches or preferences.

Maintaining, optimising, securing the platform

  • To help us to identify you and the accounts you have
  • To better understand, manage and optimise the platform in order to improve and customise it to your needs
  • To detect, prevent or take action on fraud, spam or activities that are or could be in breach of our terms and conditions or guidelines
  • To discover and fix any issues or problems

Targeted content, advertising

  • To tailor content to your needs or requests
  • To provide content relevant to your preferences or actions
  • To show you ads on behalf of any sponsors or advertisers in the case of in house ads
  • To send you emails and electronic marketing communications about topics related to the platform which we think you may be interested in. Please note that we also use third party services to provide advertising.

Acquisition / business transfer :

  • We may share information in the event that we are acquired by a third party. In this instance your data will be deemed an asset of the business. If such a process were to happen and being bound by confidentiality agreements we may make data available to any prospective buyer.

Aggregated data :

  • We may aggregate data in order to create statistical reports and information. This information would not include any information that could be used to identity an individual and may be shared with third parties or publicly. For example to show visitor numbers or trends.

Who has access to your personal data?

In some cases, your personal data may be accessed by third parties. For example:

  • Other users / visitors : As this is a community driven platform and content posted is in the public realm, any images, audio files, videos, comments, forum posts and any other content you provide in or post in public areas of the platform is done so voluntarily in the knowledge that it will be available publicly to both Registered and Non-Registered Users. Posting of such content and information is your own responsibility and is done so at your own risk.

    We do not disclose your email address or IP address to other users and we advise that you do not post personal data publicly. We cannot however prevent you from doing this and so, should you do so, you do so against our wishes and at your own risk.

    Other users may also see information regarding your interaction with their (or other users’) content such as downloads, plays, favourites or comments along with your online status and last seen times.

  • Service providers : We may need to pass your personal data to certain reputable third parties in order for those third parties to provide essential services on our behalf (e.g. hosting). These service providers may be located and/or operate outside of the UK or the EEA. These service providers have access to your personal data purely to perform the tasks for which they are contracted on our behalf and these tasks are essential in order for us to deliver the platform and its services to you. These service providers are contractually bound to implement appropriate technical and organisational security measures to protect the security and privacy of your personal data. When using such service providers, we guarantee an adequate level of data protection and will use appropriate contractual and actual safeguards to comply with obligations on your personal data (e.g. Standard Contractual Clauses and Transfer Impact Assessments).

    With your consent, advertisers or sponsors may use techniques to track the effectiveness of ads or campaigns and to ensure that ads are delivered effectively. For more details, please see our Cookies Policy.

Your rights, choices and control of your personal data

Dependant on your location you have certain rights with regards to your personal data and can choose how we collect and use it.

Rights of UK/EEA data subjects

If you are a user residing in the UK or the EEA, you may exercise any of the rights described in this section by contacting us at support@looperman.com. Please note that we may ask you to verify your identity before taking further action on your request.

  • Data access and portability :Y ou may be entitled to request copies of your personal data held by us. While a lot of the personal data you provide to us can be accessed in your account settings page, you may also be entitled to request copies of personal data you have provided to us in machine-readable format.

  • Change or correct data : Where you cannot update personal data yourself through your account, you have the right to ask us to correct, change, update or rectify your personal data.

  • Delete data : You have the right to ask us to delete all or some of the personal data we hold about you, in accordance with your rights under “Terminating your account” and “Retention Periods” below.

  • Objection to processing : You have the right to object to our processing of your personal data at any time. If you object to such processing, we will no longer process your personal data for these purposes unless we can demonstrate an overriding legitimate business interest for doing so or where such processing is required for the establishment, exercise or defence of legal cases or legal obligations.

  • Restriction of processing : You have the right to restrict the processing of your personal data where: your personal data is inaccurate; the processing is unlawful; the personal data is no longer needed by us but is required by you for the establishment, exercise or defence of legal cases; you have objected to the use but we are considering whether we have an overriding legitimate ground for processing.

  • Rights in relation to automated decision making : You have the right not to be subject to a decision based solely on automated processing, including profiling, which significantly affects you.

Please note that some choices or changes you make could impact our ability to provide the platform to you.

Information supplied / volunteered

Should you choose to create an account with us, you can manage the information you provide in a number of ways.

via your account settings page you can ..

  • Manage your email address, username, location and date of birth (as applicable).
  • Manage your avatar.
  • Manage your profile description, items where you give information about the hardware / software you use, your musical tastes etc and any outbound links.
  • Manage your preferences for being contacted by other users.
  • Manage your preferences for being notified of comments or replies to your uploads, forum posts etc.
  • Request your account be terminated.

Via the admin / delete pages for your uploads, you can upload, edit or delete loops, tracks or acapellas and associated information.

Information automatically logged

Details on how you can disable or block either first party cookies (ours) or third party cookies (those of the services we use such as analytics or advertisers) can be found in our Cookies Policy.

It should be noted that blocking cookies may severely impact our ability to provide the platform to you.

Terminating your account

You may request your account be terminated at any time either via your account settings page or by contacting support at looperman.com. TFor security reasons, you will need to log in and contact us directly in order to terminate your account. Should you no longer have access to your account you may contact us by other methods and we will endeavour to resolve the situation.

Should you request that your account is terminated, your personal data will be deleted and may never be recoverable. You should remember to backup any information you prefer to keep. Account deletion may not be instant but will be done within a reasonably prompt time frame. We may need to retain some data either for legal reasons or where we have a legitimate reason for doing so as described in “Retention Periods” below.

Where your account is terminated, your information may still appear on search engines and external sites. We do not have control over the content of search engines and external sites, however we will show relevant “Error 404” notices in place of your pages that should, notify search engines that the information is no longer available.

Retention periods

Your personal data is retained for as long as necessary to provide services to account. You have the right to ask us to delete all or some of the personal data we hold about you. If you have an account, you can also delete your account through the Settings at any time as described below. We may need to retain some of your personal data even after you have closed your account if necessary to comply with our legal obligations. In some cases (and subject to all laws applicable to us), we may keep information longer and in these cases it may be in an anonymised form or in a way that no longer links you in any way.

Transferring your personal data internationally

The platform is hosted outside of the EEA and so personal data of our users is transferred internationally. We ensure that any personal data transferred internationally is subject to appropriate legally recognised safeguards such as the Standard Contractual Clauses approved by the European Commission, to ensure the lawful transfer of your personal data outside of the EEA. We take all reasonable and appropriate steps to ensure that the privacy and security of any personal data transferred internationally is maintained, and we only transfer personal data to third parties whom have provided us the necessary assurances and protections in respect of the security of your personal data.

Age restrictions

Unfortunately and for legal reasons, anyone below the age of 13 is not allowed to use the platform and must not create or attempt to create an account or provide any personal data to us. We do not knowingly process any personal data of anyone bellow the age of 13 and should it be bought to our attention that this is or has been done we will remove or anonymise this information as swiftly as possible. If you have reason to believe that we may have collected any such personal data, please notify us immediately at support at looperman.com.

Data security

We have implemented appropriate technical, administrative, and physical security measures to protect against the loss, misuse or alteration of personal data that we have collected from users of the platform. We ensure a level of security to personal data appropriate to the risks presented to that personal data. We regularly monitor our systems and the platform for possible vulnerabilities and attacks and should there be an instance where our data security is breached we will, where necessary, take steps to inform you in a timely fashion.

Please note that whilst we take all steps necessary to protect your personal data, it is not always possible to guarantee the security of personal data transmitted over the internet. Any information provided to us or shared on the platform is done so at your own risk.

Your right to file a complaint

You have the right to make a complaint about how we process your personal data to the Information Commissioner:

https://ico.org.uk/concerns/

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow
Cheshire, SK9 5AF
Tel: +44 303 123 1113

About us

Looperman and the platform are owned and operated by Looperman Ltd (Company No. 12575092), a private limited company registered in England.